Which of the following statements regarding the chain of
command is true:
A. It's okay to ask for help from someone below you in the
chain of command, rather than asking your boss.
B. You should always report to the person with the most
expertise on the topic you need help with.
C. If you know your boss can't help you with something, you
shouldn't bother asking him/her.
D. It's typically inappropriate to report to anyone else in the
chain of command besides your direct supervisor. -
...ANSWER...D. It's typically inappropriate to report to
anyone else in the chain of command besides your direct
supervisor.
A customer contacts a manager regarding a billing error. After
confirming the discrepancy, the manager asks an employee to
void the existing invoice and create a new invoice with the
correct information. What type of control is the manager using
in this situation? - ...ANSWER...Feedback
What is a true statement regarding integrity and security? -
...ANSWER...It can be helpful to hire a data security
specialist.
What might result if a business fails to maintain positive
customer/client relations? - ...ANSWER...Decrease in sales
The practices of not relying on inspection to achieve quality
and lowering costs by working with just one supplier are part
of which quality control technique? - ...ANSWER...Total
quality management
Conflicting viewpoints of work can lead to -
...ANSWER...increased creativity
When executing a project, the project manager must often -
...ANSWER...update the project plan
An organization-wide system that businesses use to ensure
that products meet quality standards is known as quality -
...ANSWER...assurance
A company trained you for five days on how to run a highspeed printing press. Now you are working by yourself, but
you have forgotten a step in the process although the machine
seems to be operating correctly. What should you do? -
...ANSWER...ask for help
What type of security problem is most frightening to a
business's employees? - ...ANSWER...Robbery
Increased export trade might result in an increase in -
...ANSWER...employment opportunities
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